Toby is a 28-year-old first year paramedic who's never known his father and grew up in foster homes. Until now, Toby has kept his ability to listen to people's surface thoughts a secret and the only one he has shared it with is his old counsellor and confidant, Dr. Ray Mercer (Colm Feore), prior to the series' first episode. While he crosses the city of Toronto in his ambulance with his partner Osman "Oz" Bey (Enis Esmer), Toby helps people in crisis and on the way come to terms with his own past. With the help of Detective Charlie Marks (Lisa Marcos) and his on-and-off girlfriend Olivia Fawcett (Mylène Dinh-Robic), an E.R doctor, Toby realizes that his gift can serve to help other people.
